Government contractors move quickly. To respond, our Professional Services team uses a best practice implementation methodology for deploying a Privia environment in approximately 3 – 4 weeks, including set-up, configuration, and training. Privia’s proven implementation methodology involves five strategic phases, each designed to facilitate on-time and on-budget project success and a smooth transition to Customer Support.
To make things even easier, Privia offers Technical Services on a recurring basis through a number of support plans. These low-cost, monthly support plans provide administrative support so your team can focus on business. While never required, many organizations choose this method of support to increase efficiency and provide knowledgeable and experienced support and training on a recurring basis.
Technical and Consulting Services from the pros at Privia:
“Training was quite easy, even for technophobes or complete newbies. I have a team of about 500 users on this system who are primarily writers and project managers, frequently not computer savvy at all.."
- Rae M., Proposal Manager
We can administer Privia for you, to let your team focus on what it takes to draft a winning proposal. We can create workspaces, launch workflows, add/delete users, and grant user permissions to help clients concentrate on pursuing, winning, and implementing new business.
Mid-to-low level proposal activity.
Up to 4 hours/month for Support to Privia Admin, recurring User Training, and Support to Proposal Center Portal implementations.
Consistent proposal activity and/or multiple simultaneous proposals throughout the year.
Up to 10 hours/month for everything Silver provides, Admin Support, User Training, and Portal implementation support, plus consulting.
Active proposal centers, large teams, partner coordination, and multiple, simultaneous proposal efforts.
Up to 20 hours/month for everything Silver and Gold provide, plus product customization or configuration, specialized support for “non-standard” configuration and on-call assistance available on-site.**
**Travel costs not included.
Privia can help you better leverage your investment, ease the challenge of resource allocation and reduce the stress of overburdened resources. Whether you’re looking to free up resources or augment your team to pursue more opportunities, Privia’s Professional Consulting Services provide the insight, expertise and tools you need to maximize your wins. Learn more about our strategic proposal consulting partners who work hand-in-hand with Privia experts to provide Proposal Support.
From management, writing and research to production and end-to-end staffing, Privia experts augment your team to address more opportunities.
From deployment to administration, and maintenance, Privia experts help you take full advantage of technology.
Customized training combines client-specific procedures with industry best practices to increase your team’s capacity to deliver more winning bids.
Document and analyze business practices to better leverage technology to track leads, manage proposals and improve collaboration.