Customer Support

Contact Privia Customer Support

Privia’s team of support specialists are experts with hands-on experience in all facets of Privia's technology, including functional use, configuration and technical support. We can provide the expertise you need to address user issues, provide creative solutions to difficult challenges, help to identify software issues, and document enhancement requests for consideration in future product releases.

Our Maintenance and Support Services include:

  • Access to the latest product upgrades, maintenance releases, patches and documentation.
  • Support services during standard business hours (8am-6pm ET) by telephone or email. 
  • 24x7 support coverage available with our Extended Hours Service Plan.

 

Contact Customer Support:

Email: support@privia.com
Privia Helpdesk Portal
Phone:  703-539-0200 x2
Hours of Operation
Monday – Friday 8:00 am – 6:00 pm Eastern Time

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